Privacy Policy – Misabloom
At Misabloom, we are committed to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our website http://misabloom.com, operated by Futuro Systems and Designs Pvt Ltd. By using our site, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.
Information We Collect
1. During Registration
When you register on our site, we may collect:
Name
Address
Phone number
Email address
Gender
Date of birth
Preferences
2. Account and Transaction Information
To provide services such as payments and deliveries, we may collect:
Bank account details (for refunds in case of COD orders)
Billing and delivery addresses
Credit/debit card details (processed securely via payment gateways)
Shipment tracking information
This information is used solely for completing your transactions, processing returns/refunds, and ensuring timely delivery of your order.
3. User Activity
We track data on your activities on the site, such as:
Product preferences
Prices
Delivery information
Disputes
Communication in forums
4. Browsing Information
We collect:
IP address
Browser type
Operating system
Pages viewed
Session duration
This helps us improve your browsing experience.
5. User Interaction
We may track:
Clicks
Scrolls
Conversions
Other interactions
This is used to analyze your user journey in real-time.
How We Use Your Information
The information we collect may be used for:
Verifying your identity
Providing and managing our services
Improving and customizing our services through data analysis
Sending promotional offers, updates, and push notifications
Preventing misuse of our services and responding to violations
Complying with legal requirements and investigations
Providing live tracking of orders and deliveries
Sharing Your Information
We may share your information with:
Service providers who help us deliver our services
Vendors for transactions, deliveries, and communication
Affiliated companies and other designated service providers
Legal, insurance, or regulatory bodies when required
Our employees, contractors, and third parties for processing purposes
Public platforms if you voluntarily upload information
Other companies in the event of a merger or acquisition
If we collaborate with third parties to offer products or services, their privacy policies will apply to your data.
Cookies and Similar Technologies
We use cookies and similar tools to:
Analyze trends
Manage the site
Gather demographic data
You can control cookies through your browser settings. We also use automatic data collection tools for analytics and reporting.
Security of Your Information
We take strong measures to protect your personal data, including:
SSL encryption for data transmission
Secure servers and firewalls
Regular security audits and compliance reviews
Limited access to personal information based on user roles
PCI-DSS compliant payment gateways for financial transactions
While we follow industry best practices, no system is completely immune to threats. Please keep your account credentials confidential.
Service Announcements
We may send important service-related announcements (e.g., order status updates, account security alerts, policy changes).
If you opt out of promotional or marketing communications, we will respect your choice and not send unnecessary notifications.
Children’s Privacy
We do not knowingly collect personal data from children under 18 years of age. Parents/guardians should monitor their children’s online activity.
Data Retention Policy
We retain user data for 12 months or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Information related to user accounts, transactions, and activities will be retained for 12 months following the termination of your relationship with Misabloom, or as required to comply with legal, regulatory, or contractual obligations.
After this period, we will delete or anonymize the data securely so that personally identifiable information is irreversibly removed.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on the site, and continued use of the site means you accept the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Futuro Systems and Designs Pvt Ltd
Email: futurosystemsanddesgins@gmail.com
Contact: +91-9740488650
Address: A513, Plot 46/47/55, Kukreja Plaza, CBD Belapur, Sector 11, Navi Mumbai, Mumbai – 400614, India
Website: http://misabloom.com